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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Ronald SanFilippo

September 28, 2023

5  out of  5 rating by Ronald SanFilippo
"I called the office to look into switching my insurance from a company I had been with for many years , to State Farm. Danette was extremely helpful , and very responsive to any questions I had."

shams safdari

September 1, 2023

5  out of  5 rating by shams safdari
"Mr. Atul Shah is awesome,Polite best customer service you can get from he’s one of the best invest in Scott Kizer Office ."

Susan Bagrationoff

August 28, 2023

5  out of  5 rating by Susan Bagrationoff
"Elisa gave great customer service and communication as she assisted me obtain insurance for my business. Thank you!"

Mikel Carver

August 27, 2023

5  out of  5 rating by Mikel Carver
"Mikel C. One of the vehicle repair shops that I had chosen had an error in their claim about the damage to my car. The shop refused to fix the error. I called Scott and he had a State Farm adjuster review the damage to my car and he wrote up a corrected claim. Thanks. Scott, for solving a very frustration situation! I then selected a new repair shop and somehow the new shop kept getting the claims mixed up, but thanks to Elizabeth and Danette they stuck with me to resolve the mix-up!"

Doug McClure

August 19, 2023

5  out of  5 rating by Doug McClure
"Insurance is confusing. You need to have people willing to take the time to explain everything likely multiple times and run all the various scenarios for you and make valid coverage suggestions. Scott Kizer and his account associates (like Danette) are willing to take the time and effort to do that and make sure you fully understand. Not all suggestions are to raise premiums. We've had suggestions to lower premiums as well and there is no pressure to accept any of the coverage suggestions. It's up to you. They just provide you the facts and also look for the ways you can save but still have adequate coverage to meet your comfort level. We appreciate the honesty. Thanks to Scott Kizer and his staff."

Gina Auld

August 17, 2023

5  out of  5 rating by Gina Auld
"Professional Staff that was thorough in discussing and reviewing my homeowner and car insurance policies to make sure my policies were up to date and that I have the correct coverage"

Sameer Kareemi

August 15, 2023

5  out of  5 rating by Sameer Kareemi
"Atul shah thank you very much for the inclusive and detailed elaboration of the policy I believe you are the best agent I have ever encountered so far."

Kossar Amin

August 5, 2023

5  out of  5 rating by Kossar Amin
"Needed insurance for my car and Atul Shah was there for all my questions and concerns. Gave me an awesome deal and treated me like family. Felt like he was truest there to help me find the best coverage and had my best interest at heart. Would 100% recommend to everyone. Reach out and have a chat with Atul he will definitely do right by you as he did for me. Thanks again Atul for treating me so well."


July 11, 2023

5  out of  5 rating by Artemeda
"Responsive, friendly staff"

NettieMarie (NettieMarie Art)

June 28, 2023

5  out of  5 rating by NettieMarie (NettieMarie Art)
"The service gals here are amazing. They are always taking extra steps to help their customers. I've been in multiple other insurance agencies where everyone refuses to go the extra miles these ladies do. Thank you Brooke, Shelly, Elizabeth."

Nettie Marie

June 28, 2023

5  out of  5 rating by Nettie Marie
"Atul and Elisa are awesome! Best ever! Atul will get your business policies and rental/investment properties taken care of. Have questions about how life insurance works, and what benefits it provides (including benefits to policy holders while alive)? Ask Elisa! Shes always able to answer all my questions in a way that makes sense. Especially if someone needs to hear it in Spanish!"


June 28, 2023

5  out of  5 rating by Andy
"Best State Farm agency in Kent! Their entire staff are always knowledgeable, efficient, respectful, and professional. Scott is a great agent who truly shows interest and care towards his clients, employees, and business."

Jimmy Manasco

June 28, 2023

5  out of  5 rating by Jimmy Manasco
"Elizabeth is the best, always helpful and responds immediately. You should always ask for her. Complete service."

Terry zeph

June 14, 2023

5  out of  5 rating by Terry zeph
"A good place to be very helpful.Good work."

Aidan P.

June 12, 2023

5  out of  5 rating by Aidan P.
"I'm just rewriting my review to give a shout out to Atul Shah. Everyone that I have talked to in this office has been helpful, but I want to mention that Atul was especially helpful getting my renters insurance set up. I was approved for an apartment and the process of getting all of the paperwork finished happened rapidly. To the point that I was sitting in the office of the apartment complex working on getting the last few things finished, and Atul managed to get the proof of insurance forms written up and completed in a very timely way. It was a big push to get all of the paperwork done, and Atul was a huge help."

Erick Rivera

May 26, 2023

5  out of  5 rating by Erick Rivera
"Great service and highly recommended."

Aisha Pleasant

May 11, 2023

5  out of  5 rating by Aisha Pleasant
"Best insurance coverage I have had THUS FAR. My full cvg premium/renters insurance is $152 per month. I was paying $220 full coverage alone thru Geico. Staff is super cool. Rates are great. I recently started working from home and I am driving less these days, maybe 3 miles a day and I spoke to shelly and she updated this which will be decreasing my premium, just had to show my odometer. Best switch ive made in years"

Leonisa Laoyan

May 8, 2023

5  out of  5 rating by Leonisa Laoyan
"All of their agents are very helpful and polite. Will definitely recommend Scott Kizer Statefarm. Excellent customer service! Shout out to Alyssa and Elizabeth! Keep up the good work!"

Muna Mohamed

May 5, 2023

5  out of  5 rating by Muna Mohamed
"We have a great pleasure working with Atul Shah who is a State Farm agent at State farm insurance .He has a great customer service in meeting our needs."

Brianna Ulloa frías

May 5, 2023

5  out of  5 rating by Brianna Ulloa frías
"It was my first time getting car insurance and Atual Shah made it so easy to understand and was very helpful!"

Liz A

April 25, 2023

5  out of  5 rating by Liz A
"Friendly and fast service, no hassle! First time buyer for insurance and it couldn't have been easier :)"

kristine laney

March 21, 2023

5  out of  5 rating by kristine laney
"Someone always answers the phone and takes the time to help. I really appreciate the quick response and help when I had a collision. So helpful and kind. Great place!"

Najia Holder

February 7, 2023

5  out of  5 rating by Najia Holder
"Absolutely fantastic service and appreciated all of her help! I look forward to working with her in the future! We just switched from Allstate!"

Isaiah Banfro

February 2, 2023

5  out of  5 rating by Isaiah Banfro
"Brooke is the most best agent out there, super helpful and very approachable"

Meaza Deginesh

February 1, 2023

5  out of  5 rating by Meaza Deginesh
"Amazing customer service makes the process of getting car insurance very smooth. Thank you very much State Farm"